{"id":614,"date":"2026-06-21T04:09:05","date_gmt":"2026-06-21T04:09:05","guid":{"rendered":"https:\/\/byddenzabali.com\/?page_id=614"},"modified":"2026-06-21T04:09:05","modified_gmt":"2026-06-21T04:09:05","slug":"ketentuan-garansi","status":"publish","type":"page","link":"https:\/\/byddenzabali.com\/index.php\/ketentuan-garansi\/","title":{"rendered":"Ketentuan Garansi"},"content":{"rendered":"<div  class='flex_column av-b687a-6c6cfd6a3e155cce0643604d4451721a av_one_full  avia-builder-el-0  el_before_av_slideshow_full  avia-builder-el-no-sibling  first flex_column_div  '     ><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='full_slider_1'  class='avia-fullwidth-slider main_color avia-shadow   avia-builder-el-1  el_after_av_one_full  el_before_av_section   slider-not-first container_wrap fullsize'  ><div  class='avia-slideshow av-9dbl8u-232a7331f1b08978be1eea6736692263 avia-slideshow-no scaling av_slideshow_full avia-fade-slider av-slideshow-ui av-control-minimal av-slideshow-manual av-loop-once av-loop-manual-endless av-default-height-applied   avia-slideshow-1' data-slideshow-options=\"{&quot;animation&quot;:&quot;fade&quot;,&quot;autoplay&quot;:false,&quot;loop_autoplay&quot;:&quot;once&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 50.709823963657%;'><li  class='avia-slideshow-slide av-9dbl8u-232a7331f1b08978be1eea6736692263__0  av-single-slide slide-1 slide-odd'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><img decoding=\"async\" fetchpriority=\"high\" class=\"wp-image-584 avia-img-lazy-loading-not-584\"  src=\"https:\/\/byddenzabali.com\/wp-content\/uploads\/2026\/06\/Garansi-Denza-Bali.png\" width=\"1761\" height=\"893\" title='Garansi Denza Bali' alt=''  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/byddenzabali.com\/wp-content\/uploads\/2026\/06\/Garansi-Denza-Bali.png 1761w, https:\/\/byddenzabali.com\/wp-content\/uploads\/2026\/06\/Garansi-Denza-Bali-300x152.png 300w, https:\/\/byddenzabali.com\/wp-content\/uploads\/2026\/06\/Garansi-Denza-Bali-1030x522.png 1030w, https:\/\/byddenzabali.com\/wp-content\/uploads\/2026\/06\/Garansi-Denza-Bali-768x389.png 768w, https:\/\/byddenzabali.com\/wp-content\/uploads\/2026\/06\/Garansi-Denza-Bali-1536x779.png 1536w, https:\/\/byddenzabali.com\/wp-content\/uploads\/2026\/06\/Garansi-Denza-Bali-1500x761.png 1500w, https:\/\/byddenzabali.com\/wp-content\/uploads\/2026\/06\/Garansi-Denza-Bali-705x358.png 705w\" sizes=\"(max-width: 1761px) 100vw, 1761px\" \/><\/div><\/li><\/ul><\/div><\/div>\n<div id='av_section_1'  class='avia-section av-92c21q-366f869533d5f3072bba74ff48718efa main_color avia-section-default avia-no-border-styling  avia-builder-el-2  el_after_av_slideshow_full  el_before_av_one_full  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-614'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-8uw8ue-13a3b42ed499597d6a92732fa3c1bc6a\">\n#top .av-special-heading.av-8uw8ue-13a3b42ed499597d6a92732fa3c1bc6a{\nmargin:30px 0 0 0;\npadding-bottom:20px;\nfont-size:40px;\n}\nbody .av-special-heading.av-8uw8ue-13a3b42ed499597d6a92732fa3c1bc6a .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-8uw8ue-13a3b42ed499597d6a92732fa3c1bc6a .av-special-heading-tag{\nfont-size:40px;\n}\n.av-special-heading.av-8uw8ue-13a3b42ed499597d6a92732fa3c1bc6a .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-8uw8ue-13a3b42ed499597d6a92732fa3c1bc6a .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-8uw8ue-13a3b42ed499597d6a92732fa3c1bc6a .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-8uw8ue-13a3b42ed499597d6a92732fa3c1bc6a av-special-heading-h1 blockquote modern-quote modern-centered  avia-builder-el-3  avia-builder-el-no-sibling  av-inherit-size'><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >Masa Garansi<br \/>Kendaraan Penumpang DENZA<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_1'  class='main_color av_default_container_wrap container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-614'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4crnk6-535d9fa4b75e9c2070ea2384c357ffd2\">\n.flex_column.av-4crnk6-535d9fa4b75e9c2070ea2384c357ffd2{\npadding:0 15% 20px 15%;\n}\n<\/style>\n<div  class='flex_column av-4crnk6-535d9fa4b75e9c2070ea2384c357ffd2 av_one_full  avia-builder-el-4  el_after_av_section  avia-builder-el-no-sibling  first flex_column_div  '     ><p><div class='avia-data-table-wrap av-47bjdi-227440cf72a9c91e4666226e619183a4 avia_responsive_table avia-table-1'><table  class='avia-table avia-data-table avia_pricing_minimal  avia-builder-el-5  el_before_av_textblock  avia-builder-el-first '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/Table\" ><tbody><tr class=''><td class=''><b>Warranty Content<\/b><\/td><td class=''><b>Warranty Period<\/br>(whichever comes first)<\/b><\/td><\/tr><tr class=''><td class=''>Traction Battery<\/td><td class=''>8 years\/160,000 kilometers<br \/>\nSOH \u226570%<\/td><\/tr><tr class=''><td class=''>Drive Unit<br \/>\n(Motor, Motor controller, Motor controller with DC assembly, High voltage electric control assembly)<\/td><td class=''>8 years\/150,000 kilometers<\/td><\/tr><tr class=''><td class=''>Whole vehicle lights, Tyre pressure monitoring module, Suspension, Ball Joint<\/td><td class=''>4 years\/100,000 kilometers<\/td><\/tr><tr class=''><td class=''>Multimedia system, Shock absorber, Dust cover, Bushing or gasket, Wheel bearing, PM2.5 measuring instrument, AC\/DC charging port assembly, USB charging port connector<\/td><td class=''>3 years\/60,000 kilometers<\/td><\/tr><tr class=''><td class=''>Lead-acid storage battery (12V)<\/td><td class=''>1 year\/20,000 kilometers<\/td><\/tr><tr class=''><td class=''>Air conditioner filters (Filter net, High efficient strainer, Electrostatic filter), Button battery, Brake pad, Tyre, Wiper Blade assembly, Bulbs, Fuse, Ordinary relay (excluding integrated control unit)<\/td><td class=''>6 months\/10,000 kilometers<\/td><\/tr><tr class=''><td class=''>All parts of the complete vehicle other than parts listed above<br \/>\n(not including various kinds of oil, charging equipment, gifts, refrigerants, for specific warranties please refer to the  supplementary provisions)<\/td><td class=''>6 years\/150,000 kilometers<\/td><\/tr><\/tbody><\/table><\/div><br \/>\n<section  class='av_textblock_section av-mqn9ds2w-5114278ec31b0c8ad3948aa941f8a42d '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: left;\"><strong>Ketentuan Tambahan:<\/strong><\/p>\n<p style=\"text-align: justify;\">1. Korosi dan kerusakan cat yang disebabkan oleh cacat material atau kesalahan pengerjaan, ditanggung oleh garansi &#8220;kendaraan utuh&#8221;.<\/p>\n<p style=\"text-align: justify;\">2. Starting iron battery tercakup oleh garansi \u201ckendaraan utuh\u201d.<\/p>\n<p style=\"text-align: justify;\">3. Masa garansi peralatan pengisian daya orisinil DENZA (jika ada) termasuk perangkat koneksi pengisian daya AC, perangkat koneksi listrik plug-and-discharge, unit charging box, unit, dan unit charging gun adalah 1 tahun sejak tanggal pengiriman kendaraan.<\/p>\n<p style=\"text-align: justify;\">4. Masa garansi tidak berlaku untuk gift gratis, jika ada, yang disediakan bersamaan dengan kendaraan. Masa garansi gift-gift tersebut akan diatur sesuai dengan panduan pengguna gift masing-masing (seperti: hard disk, mobile kendaraan). Jika gift tidak memiliki panduan pengguna, masa garansi standar selama 6 bulan atau 10.000 kilometer akan berlaku (seperti: kartu SD perekam perjalanan, cairan perbaikan ban), dihitung sejak tanggal pengiriman kendaraan.<\/p>\n<p style=\"text-align: justify;\">5. Masa garansi refrigeran sistem AC adalah 1 tahun (yaitu, mengacu pada kebocoran refrigeran yang disebabkan oleh kegagalan non-hardware), dihitung sejak tanggal pengiriman kendaraan.<\/p>\n<p style=\"text-align: justify;\">6. Masa garansi berbagai tipe oli adalah periode pertama &#8220;pemeriksaan atau penggantian&#8221; yang tertera dalam &#8220;Jadwal perawatan&#8221; di Buku Panduan Pemilik DENZA. Masa garansi akan berakhir secara otomatis jika periode tersebut terlampaui atau perawatan pertama &#8220;pemeriksaan atau penggantian&#8221; telah dilakukan.<\/p>\n<p style=\"text-align: justify;\">7. Suku cadang yang dipasang dalam garansi karena masalah kualitas produk dijamin hingga akhir garansi suku cadang asli, yaitu berakhir dengan berakhirnya masa garansi suku cadang asli.<\/p>\n<p style=\"text-align: justify;\">8. Selama masa garansi, jika pemilik mengubah penggunaan kendaraan dari non-komersial menjadi komersial, atau sebaliknya, maka masa garansi akan dihitung sesuai dengan masa garansi yang telah disepakati dan didaftarkan pada saat kendaraan pertama kali dibeli dari Dealer Resmi DENZA.<\/p>\n<p style=\"text-align: justify;\">9. Jika Baterai Traksi atau Unit Penggerak memerlukan perbaikan garansi, DENZA akan memperbaki unit tersebut, atau menggantinya dengan suku cadang yang baru, yang direkondisi, atau suku cadang yang direkondisi ulang atas kebijakan DENZA sendiri. Penggantian garansi mungkin tidak dapat mengembalikan kendaraan ke kondisi &#8220;seperti baru&#8221;, tetapi ketika mengganti Baterai Traksi, DENZA akan memastikan bahwa kapasitas energi Baterai Traksi pengganti setidaknya sama dengan kapasitas energi Baterai Traksi asli sebelum mengalami malfungsi dengan mempertimbangkan faktor lain, termasuk umur dan jarak tempuh kendaraan.<\/p>\n<\/div><\/section><\/p><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-614","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/byddenzabali.com\/index.php\/wp-json\/wp\/v2\/pages\/614","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/byddenzabali.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/byddenzabali.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/byddenzabali.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/byddenzabali.com\/index.php\/wp-json\/wp\/v2\/comments?post=614"}],"version-history":[{"count":1,"href":"https:\/\/byddenzabali.com\/index.php\/wp-json\/wp\/v2\/pages\/614\/revisions"}],"predecessor-version":[{"id":615,"href":"https:\/\/byddenzabali.com\/index.php\/wp-json\/wp\/v2\/pages\/614\/revisions\/615"}],"wp:attachment":[{"href":"https:\/\/byddenzabali.com\/index.php\/wp-json\/wp\/v2\/media?parent=614"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}